Terms of Service
1. User Responsibilities
By using ChatFunnel, you agree to use the platform only for lawful and authorized business purposes.
Users must:
* Comply with all applicable laws and regulations.
* Follow Meta's WhatsApp Business Platform Policies and Terms.
* Ensure that all communications sent through the platform are accurate and not misleading.
* Refrain from sending spam, fraudulent messages, deceptive marketing content, or unauthorized communications.
* Use the platform responsibly and ethically.
ChatFunnel reserves the right to suspend or terminate accounts that violate these requirements.
---
2. Account Security
Users are responsible for maintaining the confidentiality of their account credentials, including usernames, passwords, API keys, and authentication details.
Users agree to:
* Keep login credentials secure.
* Restrict unauthorized access to their accounts.
* Notify ChatFunnel immediately if they suspect unauthorized access, security breaches, or misuse of their account.
Users remain responsible for all activities conducted through their accounts.
---
3. Payments and Billing
Users agree to pay all applicable subscription fees, service charges, and usage-based fees associated with ChatFunnel services.
* Fees are billed according to the selected plan or agreement.
* Payments must be made on time and through approved payment methods.
* Failure to make timely payments may result in service restrictions, account suspension, or termination.
* All fees paid are non-refundable unless otherwise stated in a separate written agreement.
ChatFunnel reserves the right to modify pricing with reasonable notice to users.
---
4. Data Protection and User Consent
Users are solely responsible for ensuring compliance with applicable data protection and privacy laws.
Before sending WhatsApp messages through ChatFunnel, users must:
* Obtain all necessary consents and permissions from recipients.
* Provide legally required privacy disclosures.
* Maintain records of consent where required by law.
* Respect recipient opt-out and unsubscribe requests.
Users are responsible for the content and legality of all messages sent through the platform.
---
5. Compliance with Meta Policies
Users must comply with all policies, guidelines, and requirements established by Meta for the WhatsApp Business Platform.
Failure to comply with Meta's policies may result in:
* Message restrictions
* Quality rating reductions
* WhatsApp Business Account suspension
* Permanent removal of WhatsApp Business API access
ChatFunnel is not responsible for account restrictions, suspensions, or bans imposed by Meta due to user actions or policy violations.
---
6. Limitation of Liability
ChatFunnel provides its services on an "as available" basis and does not guarantee uninterrupted or error-free operation.
To the maximum extent permitted by law, ChatFunnel shall not be liable for any indirect, incidental, consequential, or business losses arising from the use of the platform.
---
7. Contact Information
For questions regarding these Terms of Service, please contact:
ChatFunnel
Email: [whatsapp@7xmarketing.in](mailto:whatsapp@7xmarketing.in)